Warranty Information

Warranty Information

 

All COZII® products are covered by a limited warranty from the date of purchase.  The warranty period of the Amazon official store is 2 years, and you can get an additional 3 years of warranty by contacting us or interacting with us through the official website or other social media below.  We have a 10-year motor warranty on product support with motors.

 

After-sales Service Email:coziilife@gmail.com

Facebook: www.facebook.com/coziilife

You Tube:www.youtube.com/@COZIILIFE

Tik Tok: www.tiktok.com/@coziilife

 

If your COZII products have product functions or parts defects during the warranty period, please contact us in various ways as soon as you encounter problems, COZII support department will replace the defective parts for you, answer your product use questions, and product maintenance solutions.

 

You are welcome at any time and our customer service will respond quickly within 24 hours of receiving your message.

 

Attention: We only accept orders purchased from our official Amazon store at present, we do not provide any after-sales support for products purchased from unauthorized sellers.